Shipping Policy

At Sangamaya Vastra, we are committed to delivering your orders safely and as quickly as possible. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other important delivery information.

1. Order Processing

Once your order is successfully placed, we begin processing it as soon as possible.

Orders are generally processed and dispatched within 1–3 business days, subject to product availability and order verification.

During busy periods, sales, festivals, or promotional events, processing may take a little longer. In such cases, we will make reasonable efforts to process your order as quickly as possible.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days depending on your location and the courier service.

Delivery timelines may vary for remote or less accessible locations.

Please note that the estimated delivery period is not a guaranteed delivery date. Delays may occur due to weather conditions, courier issues, public holidays, natural events, logistical disruptions, or circumstances beyond our control.

3. Shipping Coverage

We currently aim to deliver orders across India.

Delivery availability may depend on the serviceability of the address provided at checkout.

Please make sure that your shipping address, PIN code, mobile number, and other contact details are entered correctly while placing your order.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

Any promotional free-shipping offer will be subject to the terms and conditions mentioned with the respective offer.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared through the contact details provided during checkout.

You can use the tracking information to check the status and estimated movement of your shipment.

Tracking updates may take some time to appear after the package has been handed over to the courier partner.

6. Delayed Deliveries

Although we work with reliable courier partners, delivery delays can occasionally occur.

Possible reasons include:

• Weather conditions

• Public holidays

• Courier network delays

• Incorrect or incomplete address

• Remote delivery locations

• Natural disasters

• Unforeseen logistical issues

• High order volumes during festive or promotional periods

Sangamaya Vastra will make reasonable efforts to assist customers in case of delivery delays.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order.

If an incorrect or incomplete address, PIN code, or phone number is provided, delivery may be delayed or the shipment may be returned by the courier.

Additional shipping charges may apply for reshipping in certain cases.

8. Failed Delivery Attempts

Our courier partners may make multiple delivery attempts before marking an order as undeliverable or returning it to the sender.

Please ensure that someone is available at the delivery address to receive the package.

For Cash on Delivery orders, customers should also be available to complete the payment at the time of delivery.

9. Damaged Package

If your package appears damaged, opened, tampered with, or significantly compromised at the time of delivery, please contact us as soon as possible.

Where required, we may request photographs, videos, packaging details, or other information to investigate the issue.

10. Undelivered or Returned Shipments

If an order is returned to us because of:

• Incorrect address

• Incomplete address

• Customer unavailable after multiple attempts

• Refusal to accept the shipment

• Incorrect contact details

• Other delivery-related issues attributable to the recipient

we may contact you regarding the next steps.

Any applicable reshipping charges may be communicated separately.

11. Cash on Delivery Orders

For Cash on Delivery (COD) orders, payment must be made to the courier partner at the time of delivery.

COD availability may depend on the delivery location and courier serviceability.

12. Delivery Confirmation

Once the courier partner marks an order as delivered, Sangamaya Vastra may consider the order successfully delivered.

If you believe your order has been marked as delivered but you have not received it, please contact us as soon as possible so that we can assist you with the courier investigation.

13. Contact Us

For any questions regarding shipping, delivery, or order tracking, please contact Sangamaya Vastra through the contact details provided on our website.

Sangamaya Vastra

Email: SANGAAMAYAVASTRA@GMAIL.COM
Phone: 8233979648
Business Address: JAIPUR ,INDIA

14. Policy Updates

Sangamaya Vastra reserves the right to update or modify this Shipping Policy from time to time.

Any changes will be posted on this page with the revised Last Updated date.