Return Policy


At Sangamaya Vastra, we want you to be happy with your purchase. If you receive an eligible product that is damaged, defective, incorrect, or does not meet the applicable return conditions, you may request a return in accordance with this policy.

1. Return Eligibility

A return request may be accepted when:

  • The product is damaged or defective

  • The wrong product has been delivered

  • The product received is significantly different from the product ordered

  • The return request meets the applicable conditions mentioned in this policy

Products must be returned in unused and original condition, with the original packaging, tags, labels, invoices, and other accessories where applicable.

2. Return Request Period

Customers should contact Sangamaya Vastra within 48 hours of delivery if the product is damaged, defective, incorrect, or there is any issue with the order.

For certain eligible products, a return request may be accepted within the applicable return period communicated at the time of purchase.

3. Condition of Returned Products

To be eligible for a return, the product should:

  • Be unused and unworn

  • Not be washed, altered, stained, damaged, or subjected to perfume/deodorant

  • Have the original tags and labels attached where applicable

  • Be returned in the original packaging

  • Include the invoice/order details where required

We reserve the right to reject a return if the product does not meet the required return conditions.

4. Non-Returnable Items

Certain products may not be eligible for return due to hygiene, customization, clearance, or other applicable reasons.

Products that have been used, washed, altered, damaged by the customer, or returned without the required original packaging may not be accepted.

5. How to Request a Return

To request a return, please contact Sangamaya Vastra through the contact details provided on our website.

Please include:

  • Order number

  • Customer name

  • Registered mobile number

  • Reason for return

  • Clear photographs or videos of the product and packaging, where requested

Our team may review the request before approving the return.

6. Return Approval

Return requests are subject to verification and approval.

If approved, we will provide the necessary return instructions and the customer may be required to ship or hand over the product according to the instructions provided by Sangamaya Vastra.

7. Return Shipping

Where the return is due to a verified issue such as a damaged, defective, or incorrect product, Sangamaya Vastra may provide appropriate assistance regarding return shipping.

For other return requests, any applicable return or shipping charges may be borne by the customer.

8. Exchange

An exchange may be offered at the discretion of Sangamaya Vastra and subject to product availability.

If the requested replacement product is unavailable, an alternative resolution may be offered.

9. Inspection

Returned products may be inspected after they are received.

If the returned product does not meet the eligibility requirements, the return may be rejected and the product may be sent back to the customer.

10. Contact Us

For return-related questions or requests, please contact:

Sangamaya Vastra

Email: SANGAAMAYAVASTRA@GMAIL.COM
Phone: +91 8233979648
Business Address: JAIPUR, INDIA

11. Policy Changes

Sangamaya Vastra may update this Return Policy from time to time. Any revised version will be published on this page with an updated Last Updated date.